Privacy Policy

Privacy Policy

Introduction

At http://family-owned-auto-body-shop.dentrepair-talk.com, we prioritize your privacy and data security. This comprehensive Privacy Policy details our practices regarding the collection, handling, and protection of personal information in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data
  • General Data Protection Regulation (GDPR) from the European Union
  • Lei Geral de Proteção de Dados (LGPD) in Brazil
  • California Consumer Privacy Act (CCPA) and the recently updated California Privacy Rights Act (CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales Practice Act (UCPA)
  • Connecticut’s Connecticut Transactional Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies universally to all aspects of our online presence, including our website, mobile applications, services, and products offered through http://family-owned-auto-body-shop.dentrepair-talk.com. However, it is crucial to emphasize that this policy does not extend to third-party platforms or services accessible through links on our site, as each of these has its own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy governs situations where you:

  • Utilize our applications and services as an authorized user.
  • Visit websites linked to this Privacy Statement.
  • Engage with communications from us, such as newsletters, emails, phone calls, or text messages/SMS.

Personal Data Collection

We collect a variety of personal data to enhance your experience and improve our services. The types of personal information we gather include:

  • Account Information: Details required to create and manage your user account.
  • Payment Information: Data related to transactions, including payment methods and billing addresses.
  • Financial Information: Records of financial transactions, which are encrypted for security.
  • Purchase Information: Items you buy from us, including quantities and purchase dates.
  • Mobile Device Identifiers: Unique device IDs or token information to enhance user experience.
  • Location Data: Your geographical location when using our services (with your consent).
  • Feedback: Reviews, comments, and suggestions you provide us.
  • Social Media Information: If you choose to connect your social media accounts, we may collect data from these platforms.
  • Product Information: Details about products you view or purchase on our site.

We obtain this data through direct user input, interactions with our services, and automated technologies used for analytics and improvement. Additionally, third parties might share personal data with us, though they are bound by their own privacy policies.

Cookies

To enhance your experience and provide valuable insights, we use cookies, which are small text files stored on your browser. Cookies fall into several categories:

  • Strictly Necessary: Essential for navigating our site and using its core features.
  • Preference: Remembering user preferences to customize interactions.
  • Analytics: Tracking website usage to improve performance and services.

Users can exercise control over non-essential cookies through our Cookie Manager, allowing them to accept or reject specific cookie types.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected for, in compliance with legal requirements. Once these purposes are fulfilled, we securely delete or anonymize your data.

Security Measures

We employ robust organizational safeguards and security measures to protect your personal information. This includes encrypted communication channels and engagement with secure third-party processing partners who adhere to strict privacy standards.

Children’s Privacy

Our services are not intended for children under 18 years old, and we do not knowingly collect personal data from them.

Your Rights

Depending on your jurisdiction, you may have various rights regarding your personal data, including:

  • Access, rectification, or erasure of your information.
  • Restriction or objection to the processing of your data.
  • Data portability, allowing you to move or copy your data.
  • The right not to be subject to automated decision-making, including profiling.

To exercise these rights, please contact our dedicated privacy team, and we will assist you accordingly.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes made will be effectively communicated through our website, ensuring transparency.

Contact Information

For any inquiries, unsubscribe requests, or questions regarding data privacy, please reach out to us: